Administrative Skills

➽ Understand the role and functions of Administrative Management in today’s business environment
➽ Organise, process and respond to electronic and paper communications to facilitate the flow of information in the workplace
➽ Apply time management and organisational skills to facilitate the completion of tasks and meet deadlines in the workplace
➽ Phrase your sentences efficiently to persuade others for your product or idea via report or email
➽ Say No and be loved for it! Practice being assertive but viewed positively by others
➽ Deliver your potentially negative message and get a good response
➽ Building and maintaining a healthy relationship with your manager
➽ Identify the best approach to a stressful situation (Alter, Avoid, or Accept)