Personal Development
Problem Solving and Decision Making Skills
➽ Recognise problems and understand the creative problem solving process
➽ Identify types of information to investigate and key questions to ask
➽ Write solid problem statements that clearly underlines the problem
➽ Successfully utilise idea generating tools, such as fishbone diagram, brainstorming,
➽ Developing a criterion to assess the solution to meet the needs and wants while considering the cost and benefits associated with each solution
➽ Perform final analysis or paired comparison analysis in selecting the optimal solution
➽ Analyse risk systematically and formulate responses
➽ Identifying tasks necessary to implement and monitor the progress of the solution
➽ Conduct post solution implementation checks to celebrate successes and identify improvement
➽ Understand the five main styles of conflict resolution
➽ Building positive energy and goodwill through common benefit
Mindfulness with EQ and Stress Management
➽ Introduction to EI and how it can contribute to your personality and interaction with others
➽ Recognise and understand your moods and emotions and their effect on others
➽ Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
➽ Manage and regulate your emotions upon understanding your psychophysiological nature
➽ Applying tonal, breathing and physical relaxation techniques to expose the brain to much calmer states
➽ Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity
➽ Establish rapport with others and improve the effectiveness of your communication utilizing empathy
➽ Understand others’ feeling when interacting with them and become a trusted person in their network
➽ Understand others needs systematically and respond accordingly to get maximum results in your interactions with them
Managing Time to Manage Workplace Performance
➽ Describe the importance of objectives-centered time management
➽ Stay focused to achieve highest priorities effectively
➽ Manage and overcome unproductive workplace interruptions efficiently
➽ Apply assertive workplace communication tactically
➽ Delegate the right job to the right person professionally
Creative Thinking and Problem Solving Skills
➽ Recognise problems and understand the creative problem solving process
➽ Identify types of information to investigate and key questions to ask
➽ Write solid problem statements that clearly underlines the problem
➽ Successfully utilise idea generating tools, such as fishbone diagram, brainstorming, brainwriting
➽ Developing a criterion to assess the solution to meet the needs and wants while considering the cost and benefits associated with each solution
➽ Perform final analysis or paired comparison analysis in selecting the optimal solution
➽ Identifying tasks and resources necessary to implement and monitor the progress of the solution
➽ Conduct post solution implementation checks to celebrate successes and identify improvement
Developing Emotional Intelligence (EQ)
➽ Use Emotional Intelligence to maximise the effectiveness of your communication with others and feel better about yourself
➽ Identify the main EI competencies and know how each area can contribute to your personality and interaction with others
➽ Recognise and understand your moods and emotions and their effect on others
➽ Manage and regulate your emotions to make sure they don’t disrupt your behaviour
➽ Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity
➽ Establish rapport with others and improve the effectiveness of your communication
➽ Understand others’ feeling when interacting with them and become a trusted person in their network
➽ Understand others needs systematically and respond accordingly to get maximum results in your interactions with them
Everyone Has 24 Hours a Day
➽ Plan and prioritize each day’s activities in a more efficient, productive manner
➽ Overcome procrastination quickly and easily
➽ Handle crises effectively and quickly
➽ Organize your workspace and workflow to make better use of time
➽ Delegate more efficiently
➽ Use self-discipline and routine to make your life run smoother
Habits and Practices of Highly Successful People
➽ Able to train your thinking, improve your perseverance and patience, develop your character.
➽ Able to enrich yourself and build up self-esteem and self-confidence.
➽ Able to apply proven principles of motivation at workplace and personal life.
➽ Able to manage time more efficiently to accomplish better results.